Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, sign up for a newsletter, request an evaluation, or become a client. This may include your name, email address, phone number, business details, and payment information.

How We Use Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, and personalize your experience. We do not sell your personal information to third parties.

Cookies

Like most websites, we use cookies to improve your experience. Cookies help the site remember your preferences and understand how you interact with it. For more details, please see our Cookie Policy.

Analytics

We use various analytics tools to understand how visitors interact with our website. This helps us improve our content, user experience, and marketing efforts.

Our Integrated CRM Platform

We use a robust integrated CRM platform to manage client communications, support tickets, and marketing automation. When you submit a form or book an appointment, your information is securely stored within this platform to help us serve you better.

Google Analytics

We may use Google Analytics to track website traffic and user behavior. Google Analytics collects data such as your IP address, browser type, and pages visited. You can opt-out of Google Analytics tracking through your browser settings or Google's opt-out add-on.

Google Search Console

We use Google Search Console to monitor our website's presence in Google search results. This tool does not collect personal information but helps us understand how our site is performing.

Shopify Integrations

If you purchase a package with e-commerce capabilities, we may integrate Shopify into your website. When you or your customers interact with the store, Shopify collects and processes data according to its own privacy policy.

Appointment Booking

When you schedule a consultation or review with us, we collect necessary details like your name, contact info, and business goals to facilitate the meeting.

Forms

Information submitted through any forms on our website (such as support requests or project inquiries) is securely transmitted and stored for the purpose of fulfilling your request.

Care Plans

If you subscribe to one of our Website Care Plans, we securely store your payment information and website credentials to provide ongoing maintenance, security, and hosting services.

Care Credits

We track the purchase and usage of Care Credits associated with your account to ensure accurate billing and service delivery.

SMS Communications

If you opt-in to receive text messages from us, we will use your phone number to send relevant updates. You can opt-out at any time. Please review our SMS Terms for more information.

Third-Party Providers

We may share your information with trusted third-party service providers (like hosting providers, payment processors, or email delivery services) only to the extent necessary for them to perform their functions on our behalf.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us via our Support page or email us at support@danggoodsites.com.